With shrinking margins and increasing competition, telcos need to improve their delivery and operations, making them more cost efficient and faster. But moving towards a digital telco is hard with legacy systems and entrenched practices. We solve this through services and engagements specifically designed to help you leapfrog how you service your customers into the digital age.

Solutions

Deliver on specific commitments or goals through structured interventions.

We have a long record of delivery in scale environments to support our clients though their digital journey.

Customer experience

Plan and orchestrate customer interactions across all touchpoints and channels as part of a cohesive and consistent customer journey.

Sales journey

Supercharge your channel performance, efficiency and returns with a clearer sales journey and better tooling.

Revenue enablement

Convert sales to revenue faster by accelerating your order fulfilment process through data- and process-mining.

Revenue assurance

We find and fix the leaks in your operations and billing, discovering revenue from your existing deployments and ensuring fewer errors in the future.

Digital transformation

Create a better customer experience by transforming your back-end capabilities and processes to deliver the agility, quality and speed that is expected.

Operating efficiency

Take costs and risks out of your operations with intelligent automation practices.

Quality assurance

Use real-time end-to-end technical and commercial verification to ensure the quality of client services in all operations.

AI / ML

With so much data available, ML and AI techniques can be used to transform and improve almost every function, system and approach.

Portfolio development

Grow revenue by expanding the number and variety of the services you take to market.

We help you deliver engineered communication solutions that matter to millions of your customers.

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Products & Services

Use our platforms and services to accelerate the ability to deliver on your requirements, with less execution risk and cost.

Groove

A sales enablement and CPQ service that helps ISPs close more sales, more often. Groove streamlines your sales process, making it quicker with less operational pain.

Simon

Use your data to transform how you provision, orchestrate and assure services. Simon is a new way of approaching order management and delivery in telcos. With Simon, the focus is on delivering business results in the most direct way.

Pulse

Real time network and service audits that automate and optimise service assurance, quality, performance and SLA management. Ensure your service provisioning, security, performance and assurance operates as intended.

Cloud Acceleration Programme (CAP)

CAP is an operating system for ISPs competing in the digital world. CAP helps ISPs and MSPs take new services like SDWAN and AWS to market, generate more revenue from existing clients, find new clients and improve margins.

Consulting

Business and systems strategy and build that embraces new ways of thinking and working for telco service providers and ISPs.

We specialise in cloud consulting: grow your AWS and Azure business through helping your clients navigate and succeed in cloud.

Managed services

A full outsource service for telcos. From provisioning engineering and activation, to service management, and service assurance and support, you’ll get higher operational performance at a lower cost, while ensuring that capacity and cost are aligned with demand.

About Us

Jurumani partners telecommunications service providers and ISPs across Africa, helping them to better serve their customers, build and operate networks and services and find a sustainable path to growth.

We believe communications is the single most powerful way to extend economic opportunities and reduce inequality. As an African company, our mission is to try and positively impact as many people on the African continent as possible.

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Need help? Get in touch with aJurumani consultant.

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