Strategic advisory focuses on helping service providers accelerate their growth across the African continent. Across business strategy, technology strategy or operations strategy, we help customers identify capabilities and operating models for the future.
We understand C-suite pains and priorities. Our consulting team’s depth of experience and insights yields organisational change that is industry informed and strategically aligned.
Areas of Expertise
- Business model innovation
- Product and go-to-market strategy
- Service, market and geographic expansion
- Mergers and acquisitions
- Technology strategy
- Operations strategy
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The heart of our business. We build products, systems and business delivery capability focused on enabling and transforming network operators to better serve their customers.
Whether through people, technology or process, we measure impact in terms of end-customer experience. Our consulting teams are solution-focused, and always led by senior industry experts. We engage flexibly according to our clients’ requirements and context, and always ensure we deliver value at business level.
Areas of Expertise
- Product and portfolio development
- Systems development & integrations
- Bespoke application development
- Process improvement and data analytics
- Programme & project management
- Business & systems analysis
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We provide outsourced delivery capacity and capabilities, usually as a Managed Service, for a range of functions in the service provider environment.
Jurumani has successfully provided outsourcing services across network operations, customer support, project management, service management, provisioning, assurance, compliance and audit.
Areas of Expertise
- Service Fulfilment (provisioning and engineering).
- Project Management
- Assurance and Support, (e.g. Tier 1 and 2 operations, SOC, NOC)
- Service Management
- ITIL Support
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