Customer experiences should be seamless.
We make use of available insights to improve the overall process, results and outcomes. For example, using predictive analytics to dynamically improve interactions and ML to remove unnecessary steps in the process and interface complexity.
The way customers buy is changing, and meeting their needs requires an approach that is responsive and relevant.
We support this through:
Groove
A sales enablement and CPQ service that helps ISPs close more sales, more often. Groove streamlines your sales process, making it quicker with less operational pain.
Pulse
Real time network and service audits that automate and optimise service assurance, quality, performance and SLA management. Ensure your service provisioning, security, performance and assurance operates as intended.
Consulting
Business and systems strategy and build that embraces new ways of thinking and working for telco service providers and ISPs.
We specialise in cloud consulting: grow your AWS and Azure business through helping your clients navigate and succeed in cloud.
Cloud Acceleration Programme (CAP)
CAP is an operating system for ISPs competing in the digital world. CAP helps ISPs and MSPs take new services like SDWAN and AWS to market, generate more revenue from existing clients, find new clients and improve margins.